To ensure maximum speed and safety, all MySanity shipments are made by express courier, with delivery times of 24-48 hours for Italy, 3-5 days to other countries.

At the time of shipment you will be notified by email or message. You will also find a tracking code thanks to which you can follow the progress of the shipment 24 hours a day on the courier's website and possibly arrange for collection at an access point that is convenient for you.

And if you want to make a gift, you can also indicate an address other than yours where to have the package delivered!

We cannot ship an order to an address with a country other than the one registered in the billing address (e.g. an order can be shipped to Milan if executed by a customer resident in Rome, but it cannot be shipped to Milan if the customer is a resident of Paris).

We cannot deliver to post office boxes, personal mailboxes or APO (Army Post Office) or FPO (Fleet Post Office) military bases.

For international shipments, the costs of customs duties and taxes, where applicable, are to be borne by the recipient.

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